Hilal Saeed

Network Professional & Engineer

About Me

I am a Network Professional with over 6 years of experience in enterprise and service provider environments.


I specialize in routing (OSPF and BGP), switching, MPLS, L2VPN (Carrier Ethernet), and transport technologies (DWDM/OTN). My expertise extends to delivering TAC support, managing LAN/MAN/WAN infrastructure, and collaborating with customers to troubleshoot, test hardware behaviour by setting up labs, provisioning, and optimize networks.


Throughout my career, I have gained extensive experience in troubleshooting issues related to routing and switching along with deploying DWDM/OTN services, Carrier Ethernet solutions, and leveraging Python scripts to build automation scripts/tools, resolve issues and implement fixes, significantly improving operational efficiency. I have worked with leading technology companies including Juniper Networks (HPE), HCLTech, Infosys Limited, and Capgemini Engineering.


I have been recognized with multiple awards, including Best Engineer and KCS Champ, for driving operational excellence, mentoring teams, and ensuring high network availability. My experience spans enterprise customers and service providers.


Thank you for taking the time to learn about my professional journey. I look forward to connecting and discussing how my network engineering expertise can contribute to your organization's success.

Technical Skills

Core Competencies

Routing & Switching

OSPF, BGP, MPLS, STP, ARP, HSRP/VRRP, VLANs, EtherChannel configuration and troubleshooting

Transport Technologies

DWDM, OTN, Carrier Ethernet, 802.1ad (Q-in-Q), 802.1ah (PBB), 802.1Qay (PBB-TE)

WAN Switching

Carrier Ethernet, 802.1ag (CFM), G.8032, G.8031 deployment and management

Python Scripting

Collaborating with developers to build scripts for issue resolution, bug fixes, and network optimization and build automation tools.

Network Monitoring

SNMP, RFC testing, RCA reporting, RMA handling, and performance optimization

Professional Experience

Career Journey

TAC Engineer 3 - Juniper Networks (HPE)

December 2025 - Present

Troubleshoot complex MX and PTX service-provider issues involving BGP, OSPF, MPLS, routing, and forwarding behavior by recreating customer topologies in the lab and analyzing control-plane, forwarding-plane, PFE/FPC diagnostics, packet flows, and system logs such as rpd, chassisd, and kernel logs. Collaborate with Juniper engineering and development to reproduce defects and create Problem Reports, contribute KB articles and internal documentation to improve resolution efficiency, and provide technical guidance to L1/L2 teams on escalated cases and complex network failures.

Technical Specialist - HCLTech

July 2025 - November 2025

Senior Network Engineer managing Microsoft's lab networks, configuring routers/switches, and delivering escalation support for large-scale customers.

Senior Associate Consultant - Infosys Limited

September 2024 - July 2025

Networks Engineer for European client managing LAN/WAN infrastructure, Azure ExpressRoute, and delivering troubleshooting while maintaining SLA.

Associate Engineer - Capgemini Engineering

March 2021 - September 2024

TAC support for enterprise/service providers, DWDM/OTN/Carrier Ethernet deployment, RCA preparation, and Knowledge Base coaching.

Trainee Network Engineer

2019 - 2021

Foundation training in network engineering principles, hands-on experience with routing and switching technologies, network troubleshooting, and protocol fundamentals.

Education

Academic Background

Bachelor of Technology in Information Technology

Graphic Era University, Dehradun

2014 - 2018
CGPA: 7.15

Professional Certifications

Industry Credentials

JNCIA - Junos

Juniper Networks (HPE)

CIENA Carrier Ethernet Associate

CIENA

Microsoft Technology Associate (MTA)

Microsoft

Python Training Certificate

IIT Bombay (Spoken-Tutorials.org)

Professional Recognition

Awards & Achievements

SPOT Award Recognition

Nominated by managers and TL for closing most tickets and handle escalations and support team members

Best Engineer Award

Recognition for operational excellence and team mentoring

KCS Champion

Knowledge sharing excellence and database contributions

Get In Touch

Let's Connect

Ready to discuss networking solutions or explore collaboration opportunities? I'd love to hear from you.